📦 Orders & Custom Manufacturing
Q: How do I place a bulk or wholesale order?
A:Browse our product catalog and add the items you need to your Inquiry Basket, then submit your request. Our B2B sales team will follow up with an official quotation covering pricing, lead time, and shipping options. For custom drawings, OEM development, or private-label manufacturing, please contact our sales desk directly for a tailored proposal.
Q: Can Azhar Trading Co. manufacture custom products?
A:Yes. We specialize in custom manufacturing built to your exact blueprints, physical samples, or technical specifications — ideal for importers and brands seeking factory-direct production.
Q: Do you offer OEM and private-label manufacturing?
A:Yes. Our OEM/ODM services include custom prototyping, logo laser engraving, and private-label retail packaging — allowing you to launch your own branded product line with full manufacturing support.
Q: Are pre-production samples available?
A:Yes. Samples can be arranged after verification, with the sample unit and shipping cost covered by the buyer. This lets you confirm quality and specifications before committing to a bulk production order.
🚚 Shipping, Logistics & Delivery
Q: What international shipping methods are available?
A:We offer flexible logistics options to suit any order size and timeline:
Sea Freight — cost-effective for large volume orders
Air Freight — faster transit for time-sensitive shipments
DHL Express / FedEx Express — premium courier service for urgent deliveries
International Postal Service — economical option for smaller parcels
Q: How long does international shipping take?
A:Shipping Method Estimated Delivery Time
Express (DHL / FedEx) 5–10 business days
Air Freight 7–15 business days
Sea Freight 30–60 days (varies by destination port)
Q: Do you provide door-to-door delivery?
A:-Yes. We offer secure, trackable door-to-door shipping to most international trade destinations, simplifying customs and last-mile delivery for our B2B clients.
Q: What happens if my shipment arrives damaged?
A:Contact us immediately upon delivery and provide clear photos of the damaged cargo and packaging. Our claims team reviews each case promptly and works with you on a replacement or resolution.
💰 Wholesale Terms, Pricing & Payments
Q: Is there a Minimum Order Quantity (MOQ)?
A:Most in-stock catalog items have no strict MOQ, making it easy to test the market with smaller orders. Custom OEM and private-label projects require a minimum production volume, which depends on product complexity and manufacturing setup costs.
Q: Do you offer bulk wholesale discounts?
A:Yes. Volume-based pricing is available for bulk orders (10, 50, 100+ units and above). Final pricing depends on the product line, total order volume, customization level, and overall order value. Contact our sales team for a personalized wholesale quotation.
Q: Can I become an official distributor or dealer?
A:Yes. We actively welcome partnerships with distributors, dealers, wholesalers, and commercial retailers worldwide. Distribution terms are evaluated individually based on your target market and product range. To apply, send your company profile and products of interest to info@azhartrading.com.
Q: What payment methods and currencies do you accept?
A:We accept Bank Wire Transfer (SWIFT) and Western Union, with invoicing available in US Dollars (USD) and Euros (EUR) to support international trade transactions.
🌍 Global Trade Support
Q: Which countries and regions do you export to?
A:Azhar Trading Co. exports worldwide, with an established trade network across North America, Europe, Asia, and Australia — supporting importers, wholesalers, and retail chains globally.
Q: How do I contact the factory sales desk directly?
A:Send your complete product specifications, target quantities, and business details to info@azhartrading.com, and our sales team will respond with a formal quotation and next steps.